Liaising with leaders and employees on a day-to-day basis, the P&C Business Partner provides support and counsel on a broad variety of human resources issues, including but not limited to:

 

• Partners with management to develop human resource solutions that support the objectives of the People Strategy, and that are aligned to HHCC’s mission and strategic plan.

• Provides support for employee/labour relations issues, including internal dispute resolution, policy/procedure interpretation, Collective Agreement interpretation, counselling and actively participating in the handling of complaints, grievances, investigations etc. Provides day-to-day performance management guidance to managers (coaching, counseling, career development, disciplinary actions). Builds strong relationships with managers and employees to improve work relationships, builds morale, increases employee commitment, engagement, productivity and retention.
• Maintains awareness of, and communicates as necessary, relevant provincial employment and labour legislation, monitors for compliance with applicable legislation. Provides advice on and coordinates leaves of absence (STD, LTD, pregnancy, parental, personal, compassionate care, bereavement, etc.) according to the appropriate legislation, policies and/or collective agreement. Provides advice to managers on sick leave cases, which may require developing return to work plans and/or workplace accommodation to ensure that sick leave costs are contained. Leverages strong communications skills and techniques to foster a positive culture, using the HHCC Values as a guide.
• Liaison with union representatives to support timely resolution and support for labour relations issues.
• Facilitate timely resolution of all employee and labour relations matters, while maintaining an appropriate balance between employee and management support and advocacy.

 

Recruitment and Retention:

• Responsible for providing employee relations or labour advice and guidance to the hiring manager in partnership with the Talent Acquisition Specialist (TAS), on assisting with special work arrangements (e.g., job sharing, modified work arrangements, etc.)
• Leverages employee data with support from the Talent Acquisition Specialist (TAS) (e.g. exit interviews, survey results, turnover analytics) to improve employee engagement, performance, and retention within the hospital.

 

 

• Working in partnership with the health and safety team, supports compliance with the Occupational Health and Safety Act of Ontario including providing support to the reporting and WSIB claims processes.
• Assists in the return-to-work process working closely with Occupational Health, the manager, and the employee to finalize return to work plans, including modified plans.
• Promotes and maintains compliance on Ministry of Labour standards and with required legislation related to Health & Safety, workplace violence, workplace accommodation and AODA.

 

 

• Works collaboratively with the Talent Management team to support ongoing initiatives and programs
• Coaches managers in effective employee performance management, alignment and engagement of employees in the delivery of business unit goals and overall talent management.
• Act as a change agent in the creation of a workplace culture, employee empowerment, accountability, continuous improvement, and ongoing learning.
• Coaches and supports managers on the HR implications of business decisions and on all aspects of people-management and leadership. Drives programs and processes that facilitate change and optimize the contributions and engagement level of employees.

 

Qualifications:

• University Degree, relevant program of studies in Human Resources Management or a combination of education and relevant work experience.

• CHRP, CHRL or CTDP designation required (or working towards).
• Minimum of five (5) years’ experience in a generalist Human Resources capacity or other relevant work experience.
• Significant experience in human resources in a unionized environment
• Experience in areas of grievance handling, recruitment, accommodation / modified work placements, conflict resolution, displacements / terminations.
• Expert knowledge of employment and labour legislation.
• Knowledge of organizational development and change management theories and practices
• Demonstrated proficiency in problem solving skills.
• Demonstrated excellent communication (oral and written), interpersonal, facilitation and organizational skills with superior conflict resolution
• Strong presentation skills and analytical skills, ability to perform tasks with minimal supervision, ability to work with all levels of management, proven ability to successfully manage organizational change, creative forward thinker.
• Demonstrated ability to exercise tact and sound professional judgment when responding to matters concerning sensitive personal information
• Knowledge of HR tools and systems available to support HR reporting and employee information (e.g. HRIS, MS Word, Workopolis, Indeed etc.)
• Certification in health and safety would be an asset.

 

Hours of Work: Monday to Friday, 37.5 hours per week

Hiring Salary Range: Compensation is commensurate with experience.

• Entitled to HOOPP Pension
• 100% Employer Cost Benefits
• Flexible Work Arrangements

Why Headwaters?
Our values are more than words, they are what define and connect us. They determine how we work, how we behave, and how we relate to our patients, their families, and caregivers as well as to everyone who is part of the Headwaters community.

We offer a wide range of employee perks, for information on our comprehensive benefits package, please visit Headwaters Health Care Centre - Careers at Headwaters .