Headwaters Health Care Centre. One Community, Caring Together.We are a dedicated team of professionals focused on providing the best care possible for our patients, families, and caregivers. We work together to care for the whole person from hospital to home. We are looking for a Director, Finance and Health Informatics, to work with our Finance Department to help us continue in our mission to serve our community with Kindness, Accountability, Respect, and Teamwork. Reporting to the Vice President, Corporate Services and Chief Financial Officer, the Director of Finance & Health Informatics is responsible for providing strategic leadership ensuring Finance, Decision Support, Health Records, and Information Management and Technology services, including information security, are delivered in an efficient and cost-effective manner. All functions of the portfolio will supplement and complement the Headwaters Health Care Centre Mission statement, goals, and objectives within the accountability framework. The Director is responsible for providing financial leadership and business partnership supporting successful planning, assessing, and monitoring of operations and the financial health of the organization. The annual operating budget is $100 million. Having a complete understanding of integrated health information, the Director works continually to maintain and make improvements where required, on a sustainable, interoperable digital health record while ensuring complete, accurate, and timely information for clinical and organizational decision-making, utilization, planning, research, and education. Designing and implementing improved strategic and operational planning processes, supporting the Executive Leadership team and departmental staff to build robust, measurable scorecards and dashboards through which healthcare delivery can be managed and achieved is at the top of mind for the Director. As Headwaters strengthens its position to utilize data for informed decision-making, the Director will oversee the creation of additional dashboards and scorecards to enable progress against strategic and operational objectives for the measurement, evaluation, and effective communication to internal and external stakeholders. In addition to Finance and Procurement, the Director oversees the operations for decision support, health records coding, non-Meditech IT applications, transcription, and release of information. With Cybersecurity awareness in everything we do, the Director proposes strategic solutions and recommends new systems and software that ensures our systems are safe and secure. From a technical perspective, the Director works closely with our regional data centre partners to ensure we remain aligned where it makes sense. Working with our internal and external stakeholders, the Director will develop and maintain the Hospital’s IT Strategic Plan. Finance and Procurement Departments - Plans, directs, and delivers financial business processes including financial accounting and reporting, operations and capital budgeting, forecasting, audited financial statements, government and legislative compliance reporting and procurement.
- Leads the annual operations and capital budget process and engages leaders in the development of budget assumptions, challenges and opportunities for efficient management and allocation of resources and financial sustainability; identifies and manages sources of funds; develops year end estimates for operational results and capital investments.
- Oversees internal financial, logistics, and procurement functions, including Mohawk MedBuy (MMC) and 3rd party services for banking, investment and insurance for equipment, facilities, liability, and cyber insurance.
- Manages operations of commercial rental facilities including liaising with real estate agents and tenants; overseeing lease agreements and the provision of maintenance and other services; plans annual and longer term operating and capital plans and budgets. Prepares and monitors the annual budget, taking corrective action, as necessary. Manages relations with the tenants and service providers.
- Manages the engagement of auditors, planning, preparation for and execution of the annual audit of the hospital, Foundation, rental facilities and issuing the audited financial statements.
- Provides management support to the Finance & Audit Committee and the Board by planning reporting requirements, preparing materials, and periodically presenting at the meetings.
- Prepares materials enabling and promoting assessment and reporting on the organization’s status and ability to meet its strategic, operational, and financial objectives.
- Monitors legislation, regulations, policies, and procedures applicable to financial reporting and operations; prepares statutory filings.
- Facilitates processes to maintain compliance with reporting and legislated requirements, including Broader Public Sector.
- Ensures fiscal transparency and comprehensive controls in all financial processes and transactions.
- Prepares comprehensive monthly, forecast, and year-end results reporting for leaders, provides support to address financial, volumes and key metric variances and assists with corrective action.
- Provides guidance to the Finance Business Partners, and supports ongoing development of this role, including business cases and the assessment of financial and risk implications for the organization.
- Executes and manages cash flow, including funding from the MOH and transfers to external agencies.
- Oversees payments to physicians and related reporting, including Radiologists, Internists, and Hospital On Call Coverage Program (HOCC).
- Creates and produces the OH financial reporting submissions (quarterly, annual year end, budget and other ad hoc), ensuring compliance with corporate, governance and MOH requirements. Liaises with the MOH and OH on financial issues and requirements.
- Administers the preparation and retention of required documentation, i.e., payroll records, contracts, financial statements, etc.
- Coordinates the use of financial, statistical and metrics for the Board, committees, and external reporting, including queries from the public and media.
- Finance functions include Finance Business Partners, General Ledger, Accounts Payable, Accounts Receivable and Payroll
- Procurement and logistics:
- Ensures strong internal controls and processes are in place to manage and monitor all expenditures, contracts, and agreements.
- Ensures compliance with Broader Public Sector procurement and related requirements, including establishing policies and procedures, reporting to management and the Finance & Audit Committee, and providing staff training for compliance.
- Manages the procurement process for goods and services; and oversees all contractual agreements prior to commitment.
Decision Support and Health Records Coding Department - Directs the strategic planning and visioning for the Health Informatics portfolio while aligning with the business goals of the Hospital.
- Plans and delivers health information to caregivers within our facility and external stakeholders.
- Plans and implements processes to ensure smooth transitions of Ministry of Health mandated initiatives, i.e., coding methodologies, ER and ambulatory reporting, EDRS, and CCRS.
- Interprets and develops strategies to ensure compliance with new and existing MOH, OH, OHT, and CIHI guidelines and initiatives to optimize the strategic position of the Hospital.
- Remains current on initiatives both corporately and externally driven which impact information needs, i.e., OH, MOH funding initiatives, benchmarking opportunities, chart completion, etc.
- Directs the development and implementation of effective system design, supporting documentation, policies, and procedures, and change management processes to optimize the use of information systems for data collection and reporting
- Ensures Decision Support Unit (DSU) meets or exceeds the standards of compliance of all accreditation and regulatory bodies by implementing effective and efficient departmental procedures and systems. Make recommendations for continued improvement of corporate reporting processes and tools to support planning for the Executive Leadership Team.
- Develops and implements a decision support reporting framework that includes regular reporting of financial, statistical, and utilization indicators to the Program Teams, Executive and Senior Leadership Team, Board Committees, and committees of the Board.
- Participates in appropriate MOH, OHA, OHT Committees, etc., to ensure the organization is fully informed with respect to information requirements and funding methodologies.
- monitor benchmarking resources for relevant information that can be used to promote a culture of operational efficiency and clinical effectiveness.
- Ensures that the Hospital follows current wait time strategy data requirements and reporting deadlines for MOH by monitoring current data collection practices.
- Establishes controls and coordinating data quality reviews.
- Establishes additional data collection systems that may be required to capture information in support of funding agreements and ensures compliance to Ministry established deadlines.
- Develops a program to educate users on the reporting processes, data definitions, changes to formulas, methodologies, etc., utilized in reporting.
- Monitors productivity against benchmarks and make recommendations on improving accuracy and efficiencies.
- Ensures compliance with statutory regulations and current legislation as appropriate to the health records service.
Information Technology and Information Management Department - Leads all IT operations infrastructure including information security.
- Develops, implements, and evaluates IT projects in line with organizational objectives, including the IT Strategy Plan.
- Identifies vulnerabilities, the need for upgrades, and opportunities for improvement.
- Proposes strategic solutions and recommending new systems and software.
- Partners with the senior leadership team to optimize business and technology needs.
- Oversees IT and infrastructure security in collaboration with our clinical and corporate teams, our various partners, and stakeholders.
- Working with our internal and external stakeholders, i.e., Finance, Clinical Teams etc., to develop, implement and monitor the Information Management and Technology strategic plans.
- Supports the Manager in the creation and delivery of the annual Cybersecurity report
Organizing - Communicates and collaborates with
departmental leaders to stay abreast of changes in operations, opportunities
for improvement, and the impact on spending, budgeting, analysis, and
evaluation.
- Assesses organizational financial performance, identifies and assesses risks, informs leaders, supports the identification, implementation, and monitoring of mitigating strategies.
- Develops position descriptions and work assignments.
- Participates in the on-call responsibilities for the organization as assigned.
Leading - Fosters effective team functioning and business partnering approach in all areas.
- Informs and advises supervisors and leaders of current departmental activities, issues, plans, and developments through oral and written reports.
- Represents the organization at meetings and on committees with system partners, Ontario Health Central Region (OH Central) and the Ministry of Health (MOH).
- Establishes and implements proactive staffing strategies to meet organizational needs.
- Development and management of direct reports. including Employee Performance Appraisals and objectives.
- Promotes the Corporate Strategic directions and objectives.
- Assess and identify challenges within the department and develops and implement strategies for improvement.
- Ensures that standards are implemented and monitored.
- Leads by example by following hospital protocol in a safe and efficient manner.
- Acts rapidly and effectively, follows hospital policies and procedures in any emergency and utilizes principles of management in any emergency.
- Participates and contributes to the organization of the Quality Service and Risk Program.
- Develops business case for operating and capital projects within the portfolio.
Accountability - Evaluates activities
to improve the operation of the departments and evaluate the effectiveness of
problem-solving techniques and approaches.
- Develops portfolio and departmental goals, objectives, policies, and standards consistent with the philosophy of the Hospital, staff, and department customers; evaluates the achievement and/or need for revision of objectives.
- Reviews and revises corporate/clinical and departmental policies and procedures for review by various committees
- Develops standards and ensures strong internal controls are in place, i.e., procurement, payroll, AR, AP, etc.
- Ensures monthly budget variance reporting is delivered, and leaders are supported to provide their commentary. Develops mitigation strategies to ensure fiscal compliance and efficiency.
- Evaluates and provides feedback and revision recommendations on orientation policies and procedures; emergency and hospital disaster plans; in-service education programs; and new developments and technological changes.
- Participates in patient safety initiatives and takes action to address unsafe conditions and procedures to ensure a healthy and safe environment.
- Responsible for recruitment, plans for effective orientation and continuing development, and provides leadership and direction to staff within areas of responsibility.
- Supports and informs the development of strategic plans.
- Coordinates the implementation of changes in legislation and accreditation requirements as they impact departmental functions.
- Integrates Quality Improvement philosophy into departments; plan and oversees quality improvement activities.,
- Issues periodic surveys to stakeholders; understanding the strengths and actioning the areas for improvement.
- Is accountable for all 3rd party agreements and relationships relating to the portfolio.
General - The Director is responsible for short and
long-term planning of dynamic and complex departments and provides leadership,
direction, and problem-solving to clinical and corporate affiliates.
- Ensures a mutually respectful and effective relationship with other Directors to develop and communicate the organization’s strategic direction and its key strategic priorities.
- Develops and maintains effective and collaborative relationships with external and internal stakeholders.
- Continually looks for opportunities to support the community with IT and Finance managed services.
- Works with the Senior Management Team in establishing the organization’s culture to drive operational excellence and patient-centered care through physician/staff engagement, patient/staff safety and continuous quality improvement.
- Fosters collaborative relationships, and partnerships to advance system approaches to care with appropriate agencies and organizations to advance care within its community, the Hills of Headwaters Collaborative Ontario Health Team, and other provincial health care networks.
- Supports the best possible patient experience and quality of care within the portfolio.
- Provides leadership with respect to the development of resource material and education sessions to support a better understanding of utilization management indicators, financial indicators, and benchmarking indicators and resources.
- Participates in Ontario Health Team Partnerships as they develop.
- Remains current on technology as it relates to all departments within the portfolio. Administers in a manner that maximizes the efficiency and effectiveness of the financial and human resources of the organization and within the portfolio. (i.e., QBPs)
Qualifications: - University degree in Accounting, Business, or Finance
- Master’s prepared in relevant field.
- A recognized professional accounting designation (Chartered Professional Accountant (CPA)/CA).
- Registration in good standing from the healthcare regulatory college representing their profession.
- A minimum of five years progressive hospital financial management experience is required with a minimum of three years’ experience in a senior finance role.
- Extensive experience and knowledge in leading financial and business planning, analysis, and evaluation of complex operations. Proficiency of accounting, internal controls, external audits, and asset management.
- Broad understanding of the business of health care delivery – management, finance, HR, program evaluation, and quality management.
- Experience in productivity and clinical indicators, balanced scorecards, patient costing methodology, health care reporting requirements, MIS guidelines, and hospital operational planning and budgeting.
- Recent experience in complex organization-wide IT implementations.
- Proven track record and demonstrated strategic and business experience in leading information system solutions implementation and optimization.
- Excellent analytical skills and a demonstrated capability for handling sensitive situations.
- Excellent time management, project management, and organizational skills.
- Strong negotiation and vendor relations experience required.
- Strong leadership and interpersonal skills.
- Possess strong and effective communication and team-building skills.
- Experienced in the LEAN philosophy and have a proven track record of generating continuous improvement in your portfolio.
- Demonstrated experience with envisioning and supporting large-scale change.
- Ability to create a collaborative multidisciplinary working environment that fosters high morale and effective staff relationships and participation.
- Knowledge and understanding of Employer responsibilities in accordance with the applicable collective agreements.
- Experience in forging partnerships with stakeholders from across the spectrum of health care enables you to see the “big picture” and anticipate opportunities that continually lead to best-in-class patient care.
Hours of Work: 37.5 hours per week; Monday - Friday Hiring Salary Range: Compensation is commensurate with experience.
Why Headwaters?Our values are more than words, they are what define and connect us. They determine how we work, how we behave, and how we relate to our patients, their families, and caregivers as well as to everyone who is part of the Headwaters community.We offer a wide range of employee perks, for information on our comprehensive benefits package, please visit Headwaters Health Care Centre - Careers at Headwaters . |