Headwaters
Health Care Centre. One Community, Caring Together.
We are a dedicated team of
professionals focused on providing the best care possible for our patients, families,
and caregivers. We work together to care for the whole person from hospital to
home.
We are looking for a Interim Manager, Health Information Management, to work with our Health Records department to help us continue in our mission to serve our community with Kindness, Accountability, Respect, and Teamwork. Reporting to the Senior Transformation Strategy Lead, this position is accountable and responsible for the effective and efficient operation of the Health Information Management department. The Interim Manager, is responsible for implementing and executing the priorities of patient focused departments that oversee the collection, confirmation, storage and retention or access of patient information. In this role, the successful candidate will lead and support inter-connected teams in providing superior customer service to both internal and external stakeholders ensuring the accuracy and quality while safeguarding the integrity of Health Records. You will be accountable for coordinating the activities of the portfolio, fostering and environment of collaboration and engagement with stakeholders and creating strong teams through an integrated information management environment. Position Responsibilities: Leadership - Provides leadership to the Health Records and Booking, Central Registration and Switchboard teams to support them in the performance their job responsibilities including coordinating the day to day activities and workload management
- Design ongoing training and education for staff and stakeholders to increase awareness of medical documentation requirements and legislation (PHIPPA, FIPPA)
- Promotes, encourages and empowers team members to create an environment to support productivity and promotes a performance management driven and positive work environment
- Participates in the planning of short and long term objectives
Quality Management and Continuous Improvement - Implements, validates or modifies medical record & patient registration and booking process and procedures for optimal efficiency in alignment with best practices and professional standards
- Designs and implements an audit process and controls to ensure accuracy of information, coding and submissions to the Ministry
- Monitors and maintains Health Information Management in accordance with established standards ensuring the security, confidentiality, record retention and accuracy of Personal Health Information
- Participates in the development and monitoring of the budget for area of responsibility
- Completes departmental audits, prepares reports and other data as required.
Other Duties - Ensures the patient information is being released according to current legislation, and the hospitals policies and procedures.
- Participates and represents the department in internal and external meetings
- Liases with third party professional services to provide account management oversight and support
- Accountable for collaborative and consistent engagement with key stakeholder departments
- Other duties as assigned.
Qualifications: - Completion of a BA or Postgraduate degree in Health Information Management or related
- Minimum of 5 years of relevant experience in Records and Information Management, Business Analysis, Clinical Informatics or Patient Access Leadership.
- Previous experience in Health Records including coding and abstracting is required
- Experience with records management action plans, tracking, reporting and supporting stakeholder implementation is an asset
- Canadian Health Information Management Association certification preferred
- Working knowledge with Wait Times Information System (WTIS), abstracting systems (MED2020 and DQA by 3 Terra), Hospital Information Systems (Meditech), database management and MS Outlook, Word, Excel & PowerPoint, and Business Intelligence tools
- Proven ability to interact effectively with physicians, staff, patients and staff
- Demonstrated knowledge of information privacy legislation (PHIPA, Public Hospital Act).
- Experience and strong understanding of managing in unionized environment working within a Collective Agreement
- Energetic critical thinker with strong and effective problem solving, relationship management, organizational and team building skills
- Skilled and influential communicator (written/verbal) with ability to impact and influence key decision makers
- Demonstrated understanding of quality clinical and financial information and impact of hospital funding models
Hiring Salary Range: Compensation is commensurate
with experience. **The duration of this temporary contract is approximately 12 months
Why Headwaters?
Our
values are more than words, they are what define and connect us. They determine
how we work, how we behave, and how we relate to our patients, their families,
and caregivers as well as to everyone who is part of the Headwaters community.
We
offer a wide range of employee perks, for information on our comprehensive
benefits package, please visit
Headwaters Health Care Centre -
Careers at Headwaters
.
We thank all those who apply but only those individuals selected for further consideration will be contacted.
Headwaters Health Care Centre is an inclusive and equal opportunity employer and supports the compliance of the Accessibility for Ontarians with Disabilities Act (AODA). If you have a need for an accommodation, please contact Human Resources so that appropriate arrangements can be made.
Headwaters Health Care Centre is a smoke free facility. Smoking is not permitted on hospital properties. We thank everyone who works at or visits our hospitals for respecting this healthy initiative. We are also a scent-free environment for all employees and visitors.
All job offers will require compliance with our COVID-19 Vaccination Policy for proof of full vaccination unless provided with a medical exemption or an accommodation under the Ontario Human Rights Code. |