Headwaters Health Care Centre. One Community, Caring Together. We are a dedicated team of professionals focused on providing the best care possible for our patients, families, and caregivers. We work together to care for the whole person from hospital to home.
We are looking for a Mobile Crisis Response Team Crisis Specialist to work with our MCRT-Mental Health Department to help us continue in our mission to serve our community with Kindness, Accountability, Respect, and Teamwork. The D-MCRT (Dufferin – Mobile Crisis Response Team) MCRT Specialist is a grant funded position within the Solicitor General Branch of Government, to be partnered with the Dufferin OPP Detachment MCRT officer, to co-respond to emergency calls for mental health and crisis situations (often called emotionally disturbed persons) and provide follow up and referral services following crisis calls where Dufferin OPP have been engaged.
The MCRT Crisis Specialist will be embedded and mobile with the MCRT OPP officer and upon request, in response to 911 calls, or in follow up contacts, provide community-based crisis assessments and interventions to all individuals suspected of or living with, a moderate to severe mental health and/or substance use issue. These activities include but are not limited to mental status, crisis, risk (suicide & violence), trauma, substance use and withdrawal screenings and assessments.
This position will partner with the OPP MCRT officer to access community resources in the moment or via referral, and / or support voluntary or police apprehensions of individuals who require the acute care services of an emergency and/or hospital setting. The MCRT team will work to collaboratively transition individuals from the care of the MCRT team to the hospital, provide documentation & verbal reporting, and make recommendations for client transitional support and management.
The MCRT Crisis Specialist is an adjunct member of the emergency team, and as such will support both the OPP and clinical staff members and physician education to support acute mental health and substance use crisis individuals brought for evaluation.
This position will support individuals, family members, or support networks to investigate and connect to mental health, psychiatric and community resources, matched to their clinical needs and capacity.
Position Responsibilities: - Co-respond with OPP, MCRT officers to mental health and crisis calls
- Provide telephone crisis call response during hours of operation
- complete mental status, crisis, risk (suicide/violence), substance use, and trauma assessments to assess need and level of intervention required
- make recommendations to and collaborate with OPP MCRT officer to provide immediate crisis de-escalation, intervention and need for hospitalization for medical or mental health evaluation
- engage in brief solution focused intervention to support individuals to remain in the community, avoid hospitalization, engage in safety planning and/or bridge them to connect clients to community resources
- facilitate safe transitions from the community to the Emergency Department that seek to identify and manage/contain risks, ensure smooth & collaborative transitions of accountability for care, share assessment & collateral information, promote connections to inpatient and/or community resources matched to their needs
- connect with and obtain collateral history from hospital, community, family or support networks for a broader understanding of the clinical issues, treatment engagement, referral and resourcing opportunities
- Provide follow up and referral services following 911/crisis calls where police have been
- engaged
- Outreach to moderate and severe mental health and substance use individuals who frequently call/engage 911 police services
- liaise with police, EMS services and community partners to support crisis intervention with moderate to severe mental health and substance use individuals
- establish therapeutic rapport with the individuals and engage them in assessments, referrals and follow up
- engage in opportunistic and formal education for OPP and HHCC clinical staff regarding mental health, substance use and crisis assessment & intervention
- build linkages and collaborative relationships and partnerships with local community resources
- Performs other related duties as assigned.
Qualifications:
- Regulated Health Professional: Psychiatric Registered Nurse
- Academic background and current registration in good standing with College of Nurses Ontario
- A minimum of 5 years experience in a Mental Health/Psychiatric services environment; 3 years in a mobile crisis capacity or Emergency Psychiatric setting is preferred
- Advanced Crisis Intervention and Counselling Certificate or Canadian Association for Suicide Prevention (CASP) and/or related certifications an asset
- Demonstrated clinical acumen with mental health diagnosis and substance use disorders
- Demonstrated experience with managing aggressive behavior and superior de-escalation techniques required
- Demonstrated experience in mental status, suicide, violence, trauma, substance use, crisis, risk and self-harm assessments
- Demonstrated knowledge of the classification of psychiatric illnesses, as outlines in the “Diagnostic and Statistical Manual of Mental Disorders” of the American Psychiatric Association (DSM-V)
- Demonstrated knowledge of the main classification of psychotropic medications, including their general use, expected response, and common side effects
- Demonstrated knowledge of the Mental Health Act, Mental Health Reform and the legal and ethical issues in crisis intervention and psychiatry practice required
- Demonstrated understanding of issues and needs related to individuals in crisis (e.g. decompensation, potential loss of control, support and structure)
- Experience with supporting individuals affected by a variety of crises including loss, violence, abuse, crime and traumatic events required
- Demonstrated experience with high-risk populations including child / adolescent / adult and geriatric populations
- Excellent knowledge related to addictions, substance use disorders, withdrawal protocols and community resources related to addiction treatment/medicine
- Demonstrated experience in developing community linkages and liaisons
- Demonstrated evidence of flexibility and excellent relationships with others in an interdisciplinary team required
- Excellent knowledge related to addictions, substance use disorders, withdrawal protocols and community resources related to addiction treatment/medicine
- Training in CPR, first aid and formal de-escalation protocols (eg. CPI, PMAB)
Hiring Salary Range: $39.07 - $56.00 Why Headwaters?
Our values are more than words, they are what define and connect us. They determine how we work, how we behave, and how we relate to our patients, their families, and caregivers as well as to everyone who is part of the Headwaters community |